South Plains Electric Cooperative works hard to keep outages to a minimum, but there are times when Mother Nature can take a turn for the worse. Thunderstorms, ice storms, tornadoes, flash floods and other natural catastrophes can not only knock out electrical service; they can also put life and property in peril.
No matter how severe the storm, you can rest assured that South Plains Electric Cooperative won't leave you in the dark during these trying times. Not only are our 155 employees working hard to ensure your power is restored in a timely manner, we are committed to providing you up-to-date information during outage situations.
Outage Map
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First check your fuses or breakers to make sure the problem is not your own.
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Check to see if your neighbors have service.
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If you are not sure we have your phone number on file, please have your meter or account number ready before calling.
The most efficient way to report outages 24 hours a day is to use our automated outage reporting number at (806) 741-0111 or toll free at (888) 741-0111, by texting or through the SPEC app. This system uses caller identification technology, so periodically update your information with the Cooperative and call from the outage location. If that is not possible, the system allows you to leave a detailed message about the outage location.
(806) 741-0111 Lubbock local
(888) 741-0111 toll free
You may experience a busy signal when calling during a major outage. During outages of 100 residential members or more, we will be posting up-to-date information on our Facebook page. You cannot report your outage via Facebook, but you can learn what happened and the progress our crews are making to restore power. If you see we are aware of outages in your area, be assured we will restore power as quickly as possible, even if you haven't personally contacted the Cooperative.
You may also use our Outage Texting service.
Text "OUT" to 806-775-7766.
Text HELP for more info.
Text STATUS for updates on your outage.
Text STOP to cancel.
Max 10 msgs/week sent to your phone.
Message and data charges may apply.
Use our free mobile app to report an outage.
Path to Power Restoration
When electricity goes out, most of us expect power will be restored within a few hours. But when a major storm causes widespread damage, longer outages may result. Cooperative line crews work long, hard hours to restore service safely to the greatest number of members in the shortest time possible. Watch this video to learn how power is restored.
Stay Up To Date
Follow us on Facebook for updates on outages of 100 or more residential members.
